Privacy Policy

Last updated: 23 October 2026.

Information we collect

When you submit an enquiry or assessment request, ERCS may collect your name, organisation or scheme, role, contact details, property information, location and the information you choose to include in your message.

Why we use it

We use this information to respond to enquiries, evaluate requests for services, arrange assessments, maintain business correspondence, improve service delivery and meet applicable legal or operational requirements.

Sharing

ERCS does not sell personal information. Information may be shared with service providers or professional advisers only where reasonably necessary to operate the website, respond to the request, deliver a service, protect legitimate interests or comply with law.

Retention and security

ERCS aims to retain personal information only for as long as reasonably required for the purpose for which it was collected or as required by applicable obligations, and to use reasonable safeguards appropriate to the information.

Your choices

You may ask ERCS to correct, update or address questions about personal information submitted through this website by emailing support@ercs.co.za.

Website services

This website uses essential hosting, security and performance services required to operate the site. ERCS also uses Google Analytics 4 to understand website traffic and successful assessment enquiries. Analytics is optional and loads only after a visitor chooses to allow analytics. The preference is stored in the visitor’s browser and can be cleared through browser/site-data controls.